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Can I change my password?
What if I have forgotten my password?
Will my password be given out to invited guests?
Can I invite guests without knowing their e-mail addresses?
How can I put a photo on the title page?
How many pages am I allowed?
Can I change the design or cover even after people comment?
Is there a way to change the font and font size?
Can I change the closing date and/or e-mail notification address?
How can I check on the progress of my book?
Is it safe to submit my credit card information?
What is the cost of this service?
Can I change my password?
Absolutely! To change your password, log into the My Account section.
Click on Account Information, directly under the large tabs, to reach a
form for changing your password information. You will be prompted to
enter your current password and your new password twice. Please remember
to click the Submit button or your change will not be saved. A
confirmation will appear to let you know the change is complete.
Password changes will be be mailed to you for your records.
What if I have forgotten my password?
Luckily, we have you covered if you have forgotten your password. For a
forgotten password, all login screens will prompt you to the page for
forgotten passwords. For security purposes, your password will not be
displayed to you, but sent to your e-mail address. If your password is
not easy to remember, you may wish to enter the My Account section and
change your password to something more memorable.
To save you a few steps, if you have forgotten your password, please click here.
Will my password be given out to invited guests?
Your guests will not have access to your personal password. Guests will need only to Book ID to
make comments or upload pictures in the book you have created. For more information on passwords and Book ID's,
click here.
Can I invite guests without knowing their e-mail addresses?
Sure! Although your guests will need a valid e-mail address to make a contribution, it is not necessary to
utilize our Invitation Service to invite guests. We send all book organizers a Book ID. Give this ID# to
your guests and direct them to www.CelebrateAHero.com where they may click on the Invited Guests tab to log
in and make comments in a book.
How can I put a photo on the title page?
Absolutely! In order to place a photograph on your Title Page, enter the
book you have created and choose the Make Changes option. Once on your
book's preview page, you will need to choose the make changes option
associated with the Title Page.
Find the "Upload a Photo or Graphic" option and follow these easy steps
for uploading a picture to your Title Page: First click "Browse..." and
choose a file, then click "Upload Graphic."
How many pages am I allowed?
There is no limit to the number of pages you may have in a gift book.
There is also no limit to the number of pages which can be placed in our
special covers, due to their expandable screw binding. Just remember, if
you purchase our acid-free color paper, there are 50 pages per pack and
long books will need multiple packs of paper.
Can I change the design or cover even after people comment?
Certainly! The cover and page design may be changed at any point in the
gift book process. This will not affect your book's comments or the
headings you have chosen. The only change that may occur is to the color
of the text. Certain no-cost designs make use of different colored text
for emphasis.
Is there a way to change the font and font size?
Unfortunately, it is not possible to alter the font or font size at this
time. However, each of our printable designs has a unique font and
font size that has been chosen to coordinate well with it.
Can I change the closing date and/or e-mail notification address?
Yes. Book Organizers may make these changes by logging into a book, entering the Invitations
section, and clicking the Change Options button. Your current options will appear with the option to
change settings.
How Can I Check on the Progress of my Book?
As the book's creator, you may check on your book at any time. To preview your book, including the title page, log in to your
book and choose the Make Changes option.
To check on the progress of comments being left by your invited guests, log in to
your book, select the Invitations section, and click on Guest Status.
Is it safe to submit my credit card information?
Definitely! Protecting your information is our top priority. To ensure
that your personal and billing information is secure,
CelebrateAHero.com utilizes Thawte (www.thawte.com), the leading
provider of Internet trust services. Your credit card and billing
information cannot be read as it travels to our ordering system.
What is the cost of this service?
Please see our printing options for details.
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